Demonstration Site: River Estates
Go to
http://www.riverestatesonline.org. Enter resident for the user name and guest for the password, and you will be logged in as a resident.
Bring your community together, offer members convenient online services, and simplify your HOA responsibilities!

Tlehs Interaction is your web-based on-demand software solution created to bring community members together to enhance personal, professional, and neighborly relationships. Manage your community's online needs, send important messages to members, instantly update member directories, and much more!

  • Easy to setup, learn & use. You'll be up and running in no time
  • Save your members time & increase their convenience
  • Reduce costs to your community
  • No risk, FREE for the first 90 days
  • After that the site is free with minimal activity requirements
  • No setup fees, no hidden costs!
What's the next step?
Use the the contact form below or call 770-623-6220 x202.

*Required

Member Directories
Now you have a choice. Only Tlehs has the capability to produce a beautiful printed directory to enhance your communication efforts. Have residents update and manage their information on the site and we’ll deliver your directory at unbelievable prices, because we sell advertising into your directory.

  • On the site, the member directory feature is more than just a simple directory. This powerful tool gives you the capability to manage your members online or extend this and allow the members to manage their own data which reduces your time and effort.
  • Easy search features let members quickly find other members using first name, last name, phone number or email address. In addition, allow the members to view and search based upon address.
  • Need to export contact information in vCard, Microsoft Word or Microsoft Excel format. No problem!!! Even give the members the option to print the directory at their convenience and expense.
  • Display directories for all of your clubs and associations so members know who to call.
  • List all of the service providers in one central place and categorize the list for easy viewing.
Online Voting
Are there times when you need to get the pulse of your community outside of the board meeting? Do you have a hard time gaining the necessary votes to pass resolutions? Would you like a tool for voting on important community issues such as the election of new board members?

  • The voting feature is designed to assist you reach all community members in a cost effective manner.
  • Create new votes, set time periods when voting is allowed and track results real-time without error.
  • Members are notified of the new vote immediately in their News Feed and each household is allowed 1 vote.
  • Efficiently obtain a consensus on any community issue.
Photo Galleries
Pictures are lasting memories and impressions. Have your members missed a social event, but asked how everything was? How about providing a forum where your community and/or members can share photo's in a secure location?

  • Allow members to post their favorite photos and share them with the community.
  • Photos of all sizes are automatically resized to be web ready when they are uploaded to the system.
  • All photos are shown in thumbnail format for maximum storage. Just click on the individual photo or album to enlarge.
  • Add description to individual photos or photo albums such as “Memorial Day” or “Annual Pool Party 2009”…. Get creative.
Email Announcements
Need to send a mass email to all members, email a select group such as “The Board of Directors” or even an individual member?

  • No problem – just use the secure internal email feature. All emails are viewable via the system email feature as well as forwarded to a members external email address if requested.
  • Add the community logo to the email template.
  • Allow members to attach documents to the email as well as publish the email as a topic on the messageboard.
  • Save formatted messages as a template to reuse for future emails.
  • Save and review “Sent Items”, “Deleted Items” and “Inbox”.
  • Don’t have an email address? No worries you can still receive, read and send emails within the system to other community members.
Mobile (SMS) Notifications
Is your community looking to maximize technology to get the word out to members? What better way than to communicate directly with their phone or handheld device.

  • Using Interaction members can now get community updates and newsfeeds directly on their mobile device.
  • The board of directors can rest knowing that important community updates have reached your community members.
  • Members control how they would like to receive messages. They can turn on/off the email and text (SMS) notifications from their Member profile.
Newsfeeds
News Feed highlights what's happening in your social circles on Interaction. It updates a personalized list of news stories throughout the day, so you'll know when John adds a friend to his Favorites or when your girlfriends are going to meet. Now, whenever you log in, you'll get the latest headlines generated by the activity of your friends and social groups.
Facility Reservations
Do you need to reserve one of your community's tennis courts for the weekend? How about a tee-time for a group of friends at the community golf course? Perhaps you'd like to book the local swimming pool and clubhouse for your son or daughter's birthday party.

Finally, reserving facilities in your community is at your fingertips. Login through your community's Website and complete the reservation in a matter of seconds. Facility administrators will be notified immediately of your request for processing. In most cases, facilities will be set to auto-approve the reservation, barring any conflicts, and the reservation calendar will update in real time. You will receive a confirmation email when your reservation is confirmed.
Video Galleries
Enhancing your ability to share beyond pictures is just a click away. How about offering your community the opportunity to share and experience events first hand?

  • Much like the popular Photo Albums, members can now upload and post personal or community videos to share with neighbors.
  • Want to show off your son’s first baseball hit or your daughter's talent show act? Simply upload the video straight from your computer to share with your neighbors.
  • Much like the popular www.youtube.com, now you can share your video with other members of your community.
  • Allow members to automatically upload videos to the site or control the posting by adding an administrator review setup. How you control this is completely configurable.
  • Add text descriptions of videos such as “Baby Jake's first steps” or “Holiday Party 2009”.
Accounting
Need to track which members have paid their dues? Need a reliable method for creating and tracking community or property assessments? Want to provide a mechanism for allowing your members to pay dues online?

  • With this comprehensive accounting capability, you now have all the tools at your fingertips to manage the financial position of your association.
  • Create your chart of accounts, manage and pay vendors, send invoices to members online, quickly determine what member invoices remain unpaid and process received payments to ensure your financial position is up-to-date.
  • Link your invoices to an online payment option that allows your members to pay via Credit Card or ACH.
  • Create various financial reports on demand and determine if your members are able to view the information. What a great way to improve transparency of the association’s financial position.
User Walls
While email is a personalized form of communication, are there times when you would like to post a quick message?

  • The “Wall” is a space on each user's profile page that allows friends to post messages for the user to see while displaying the time and date the message was written.
  • A member’s “Wall” is visible to any other member. A member picture, if available, as well as certain information on the member will be displayed.
  • Many users use their friends' Walls for leaving short, temporary notes. More private discourse is saved for Email Messages, which are sent directly to a member’s inbox, and visible only to the sender and recipient(s) of the message.
Events Calendars
Maintaining facility reservations can be a time consuming and tedious process. Are your members frustrated they cannot find and reserve space without sending emails?

  • With the event calendar feature, you can now display in a calendar style view, all of your community events. This feature will also allow you create and track one-time and recurring events, such as "Garbage Day" or "HOA Payments are Due" all through an online channel.
  • Members can view events in a daily (hourly if required), weekly or monthly view, see when certain facilities are available and/or reserved times - all from the convenience of their own home.
  • Members can also create their own private events.
  • Need to send event reminders? You can send reminders via Email or SMS text.
Community Alerts
Sometimes there are events, announcements or activities that require immediate communication. Do you have the need to reach your members quickly and efficiently?

  • With the Email Announcement and Alerts feature, you now have the ability to “Blast” immediate communication to all your members.
  • You can setup and send Email Announcements that are quickly posted to your members News Feed and/or setup as an Alert to run for a particular duration.
Violation Letters
Enforcement of community by-laws can be a difficult and time consuming process, yet enforcement is critical to retaining your community’s public image. Do you find this task placed at the end of your task list since there is no easy and convenient method to notify members?

  • Your community can now send via secure email, violation letters and notifications to members as required.
  • You can select the individual, group(s) and or the entire community when sending the communication.
  • Track and edit notifications and violations.
  • Save and archive for future review and tracking.
e-Forms
How many times have you received a similar request from your members and wished there was an easier way to communicate?

  • With eForms you can now create formatted messages for use by your community members.
  • The eForm is routed to the email you have defined so you can administer requests efficiently and timely.
  • Continue to enhance and improve communication with your members.
Group Dashboards
For active communities like yours, there can be numerous groups/committees/clubs of various sizes and responsibility. Would you like a way offer these groups an option to interact online in a private and secure manner?

  • While your community has wonderful tools to manage the overall community experience, with the Organization feature you now have the ability to create small group forum's to personalize the member's experience.
  • Create an unlimited number of groups and control which members have access to information.
  • Use the group dashboard as a great way for approved members to communicate, post upcoming events, make annoucements and share documents.
eGarage Sales
How many times have you accumulated "stuff" over a long period time and then sold the items via a garage sale? Why not allow your members the flexibility of posting items for sale online?

  • This convenient and cost effective alternative is available to be used by your individual members or by the community as a whole.
  • Allow your members to post items for sale, add pictures to help them sell the items more effectively and include prices.
  • Let the members manage their items for sale in a simple and easy to use format, which allows the members to determine what items are available for viewing.
Online Store
How do members purchase goods that are required for your community? Are you receiving phone calls and emails that take your time, which could be directed to other activities to improve the community?

  • With the online store, your community now has a powerful tool to improve efficiency while generating additional income by offering items for sale online.
  • You can upload images and descriptions of any item, such as Logo T shirts, hats, vanity license plates and key chains, the community would like to offer for sale to the members.
  • Using this convenient the option, members access the store, review items for sale and purchase goods as needed via credit card using the systems secure payment option. Any item purchase can be delivered directly to the resident.
Professional Website
With the explosion of the internet, from prospective buyers to potential vendors, creating an online public image for your community is essential. How do you communicate your message?

  • Using this simple tool, your community can now build a beautiful public website.
  • Choose from a list of professionally-designed templates, add your community logo and create the navigation options that are most important to your community.
  • Add a description of your community to give your guest a welcoming feeling, list all of your amenities and facilities to highlight how active your members are, add a real estate tab to display homes for sale in your community and many more features...
Maintenance Management
Whether it is a complex or simple request, communication and transparency are paramount to establishing and maintaining good relations with your members. How do you communicate when dealing with any type of community maintenance issue?

  • Members can now quickly post a maintenance issue such as “leaky faucet” or “Insect Issues”. The Email automatically routed and delivered to your maintenance department, the member receives an email notification when the request was reviewed and notified when maintenance is scheduled to resolve the issue.
  • Maintenance personnel can receive, review and schedule maintenance requests on a daily basis. The simple and easy to use maintenance calendar gives your maintenance department greater visibility to pending and scheduled activities.
  • Management can also review the efficiency of the maintenance activities, as they occur to ensure that members are receiving timely response to requests and the help they need.
Reserve Babysitters
Now reserving a babysitter for your night out is a snap!

Interaction Community lets you submit a request to all the babysitters in your community and get multiple responses. Once all the available babysitters respond, simpley accept one of the offers and just like that your babysitter is booked.
Message Boards
Creating a secure, comfortable and easy to use environment where people can share ideas and thoughts is one of the most effective methods in improving community mindshare.

  • By using the message board feature, you have the ability to engage the community by creating your own social network where members can share thoughts, post new messages and/or pose questions in a private and secure environment and allow other members to respond and comment.
  • Members are notified via email when a “new topic” has been created on the message board. This notification process can be turned on or off by the individual member or administrator.
  • Topics are searchable and can be organized into categories for easy access.
Documents and Newsletters
Would it not be easier to store all of your community documents in a central location and provide secure online access to your members?

  • With this secure document library feature, you can now upload essential documents for online sharing with board/committee members only or share with the entire community.
  • Great for tracking document revisions for group projects.
  • Create document categories so you can manage documents more effectively.
  • Eliminate the need for paper by allowing your members to view documents online "GO GREEN"
  • Allow members to download documents from their own computers and reduce your costs.
Shared Vendors
Ever receive a phone call or email asking you to suggest or recommend a vendor or company for plumbing or air conditioning problems?

  • On the site with the preferred vendors feature, the community can post a list of association approved vendors as well as your members can post their own favorite vendors for any type of service (painters, landscapers, house cleaners, doctors and more).
  • Allow other members to rate the vendors on a scale from one (1) to five (5) stars.
  • Provide detailed description of the service offered, contact information and website address so its ease for members to view and contact the vendor.
  • Add personal comments you think would be important when other members are considering a vendor such as “They did a great job and came in under budget” or “Never showed up on time and cannot be trusted”.
  • Share with other communities in the area your ratings of service providers on TlehsBest.com, a sister website, where you can search comments and ratings from across Metro Atlanta.
Administration and Permissions
Privacy and security are the top concerns when people access information through the internet, but the demand for immediate access continues to increase. How do you ensure you are providing your members the information they seek in a secure environment?
  • To ensure confidentiality of information, each member will have a unique ID and Password. With this unique ID, members are in control of managing their profile, determining what notifications to receive and what information is available to other members.
  • The Board Members, other specific committee member’s (as authorized) and the system administrator have access to enhanced features that can improve the efficiency within your community.
  • “Permission based” access to tools such items as “Accounting”, “Website”, “Maintenance” and “Facility Management” are controlled by you.
  • Our secure registration system allows new residents to register on the site. After approval by the administer, they are emailed and welcomed to the site.
Shared Recipes
An engaged community is an active community. What better way to engage the community then offering an opportunity to share information that focuses on one of our basic human needs?

  • Members can submit and share their favorite recipes with the community.
  • Create an unlimited amount of categories such as sandwiches, pastas, fish, etc…
  • Choose the origin of dish such at Italian, French and Chinese etc….
  • Recipes can include photos, author, detailed descriptions and instructions.
  • Allow other members to rate the meal on a scale from one (1) to five (5) stars.
Tlehs Interaction is FREE as long as you maintain minimum activity on the site, which allows Tlehs to sell advertising located down the right side of each page. We will not sell banner ads or pop ups on your site. If the activity level falls below the minimum in any month there is a charge of $25 for that month. Your community admin can monitor this activity on the site at any time.

There are 2 criteria that determines minimum monthly activity. You must meet both for the site to be free.
1. The active users must be at least 10% of the number of homes.
2. There must be an average of 5 page views per home.

For example, the site would be free if a 100 home subdivision had 10 active users with 500 page views in a month. Over 80% of our sites generate this kind of traffic because the site is designed to notify users of activity on the site, much like Facebook does. Of course a resident can opt out, but the result is enough activity to make the site free to your community in most cases.

If you want to use your site primarily for document storage and the occasional email blast to residents, the site would cost $25 a month if it does not meet the required activity levels.

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